All reservations require payment in full at time of booking and all sales are final.
8-DO YOU OFFER GIFT CERTIFICATES?
We apologize, but GIFT CERTIFICATES cannot be issued during Covid-19. Our holiday promotion will not be available until after the pandemic is under control. We appreciate that so many guests want to share the EVOO experience with others! We plan to reinstitute the gift certificate program as soon as we are able.
In the meantime, you may choose a date and buy the seats at an available show date as a gift for those you wish to treat. It is really the same concept as a gift certificate, except you are purchasing seats at a specific show in the same year. You of course make sure the date is good for them before buying the seats. And our favorite way to give the experience, is for you to treat guests who attend with you! Call our EVOO office line, 503-436-8555, to arrange one of these two options.
7-May I have a second glass of wine?
Our wines are chosen to enhance and compliment the entrées. Each wine is available during one course at a time. If you are still enjoying the course, you may ask for more of the same wine. Our servers are all trained and licensed by Oregon Liquor Control, which dictates they monitor guests consumption of alcohol. In addition, they also must follow our "house rules," which begin with carding all guests who appear 30 or under. All guests who might fit that description should be prepared to show ID. Please respect that the servers will not be able to pour any wine after coffee and dessert has started. Again, our policy states that wine may be poured as long as the guest is still eating the course. All of our wines are typically available to purchase from our gift shop after the show.
1-ARE YOU A RESTAURANT?
YES! We consider ourselves a restaurant with a special format. We call it the “DINNER SHOW,” a unique cooking/dining demonstration experience, that takes about 3 hours, and everything prepared is presented to guests in full portions: 3 plates, paired with wines, and dessert and espresso.
2-Why require ADVANCE PAYMENT for reservations?
Each of our experiences are price fixed and our ingredient purchases are precise for the number of guests and the menu we are making. In addition we make accommodations for individuals who have dietary requirements, sometimes requiring special purchases. Daily, chef carefully searches for the freshest ingredients from our local farmers, fishers, and ranchers. We appreciate our guest's understanding that this policy is a necessary, reasonable and sustainable practice. We ask of you what our vendors and suppliers ask from us.
Before making a reservation, please read our CANCELATION POLICY listed here in FAQ. Please be certain of your plans before purchasing one of our EVOO experiences.
3-ARE TIPS INCLUDED?
Service tips for dinner shows are now included in our dinner show pricing. You are paying 10% gratuity at the time of booking. Additional cash tips may be left at your table, of course. We are proud of our service teams and appreciate when they are recognized for their service during our experiences.
4-What is your CANCELLATION POLICY?
All sales are final. If you must cancel for any reason you may sell your "reservation" or give it away. We do not issue refunds for cancellations for any reason. We require you to tell us if you have transferred ownership of your tickets. We do understand that emergencies occur. If you cannot transfer ownership to someone else, please let us know as much ahead of your reservation date as possible, and we will try to sell your tickets on your behalf. If we do sell your seats, you may register your attendance on another available date, and such reservations cannot be extended a second time.
5-May I bring my own WINE?
We do not allow outside wines at a Dinner Show experience. Our Dinner Show wines have been carefully paired to complement the chef’s menu. Typically, our paired wines are available to purchase after the show. Chef is always willing to engage in a wine discussion before you buy from our shop.
Private Dinner Shows allow for coordination of wine choices with our chef who can ensure their compatibility with the menu. Our beer selections are limited but thoughtfully paired with any given menu. Also available are soft (non-alcoholic) natural beverages, some of which are house-made, for those who do not drink alcohol. Our latest version we tagged a "shroda" because it is part "shrub," a drinkable vinegar, and a splash of carbonated soda water. Thus, Shrub-soda or Shroda.
6-WHY am I asked to report my DIET RESTRICTIONS?
9-What are your COVID 19 PROTOCALS?
COVID 19 PROTOCOLS have been a moving target for us. We follow the state of Oregon Covid-19 safety protocols for public indoor dining, as well as the national CDC experts. All our associates are vaccinated, and we are now requiring guests to be vaccinated, with proof at the door.
In addition masking is still required indoors and out in the state of Oregon, so when not eating or drinking during our program we ask guests to re-mask. Yep, it is a moving target. Now we are saying that masks are not required for our shows when everyone in the room is fully "vaxed."
11-What about seating? Should I come early for a good seat?
For most reservations, we create the seating arrangement based upon size of all parties. That said, if you have given us notice that someone in your party needs a special accommodation, such as wheelchair, seating for that party is giving priority.
Our communal dining space is small and intimate, and the size of each party must fit. We believe all seats are good seats! That said, we may need to separate parties of five or six, placing them nearby.
Parties greater than six must reserve the entire date for a private party. We also appreciate when all parties reserve their private celebratory actions, such as gift exchanging until dinner is over. It is important to us that we make each party feel included, comfortable and safe. Currently, the minimum number for private experiences is now 16 on any date on our calendar that is available without reservations.
10-What about PRIVATE EVENTS?
We welcome the opportunity to share special occasions with families and business groups. For now, the minimum number for a private group to reserve our entire dining room is 12 and maximum is 16 guests. Please call our office (503-436-8555), M - F (9am - 2pm) to make sure the date you want is available. Our chefs, personally, will take it from there.